The resources you need to get the job done.

Below are additional resources that your payroll service provider may point you towards in order to ensure that you have the tools you need for remote priting and file transfers.

Should you be utilizing the CITRIX receiver, the Printing and File Transfer Agents are not required. See your payroll provider for additional details regarding migrating your account to the latest technology.


Simplified Printing Agents

32 Bit Systems

64 Bit Systems



File Transfer Agents

Windows XP

Windows Vista and Windows 7


Download the Platinum Cloud Plugin

Click here

This link will promp you to download the auto-detected plugin specific to your device.

Directly downloading the Platinum Cloud Plugin can resolve issues related to difficulties with auto-installation of the application upon first connection.